Getting Your Phone, Washing Machine or Vacuum Repaired Is About to Get Easier and Cheaper
The Dutch cabinet has approved a bill implementing the EU's right to repair directive, which will require manufacturers to fix broken devices at a reasonable price even after the warranty expires.
The Dutch government has approved a bill that will give consumers the right to have their broken electronic devices repaired by manufacturers at a fair price, even after the standard warranty period has ended. The measure, proposed by Minister of Economic Affairs and Climate Dirk Beljaarts, is expected to come into force in the course of 2026.
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What changes for consumers
At the moment, if a device breaks down after the warranty period, manufacturers are under no obligation to fix it, and spare parts are often expensive, hard to find or simply unavailable. That is set to change.
The new repair obligation will cover commonly used electronics including washing machines, smartphones, televisions, vacuum cleaners and certain electric scooters and bicycles. Manufacturers will be allowed to charge a reasonable price for repairs, but will no longer be able to refuse.
When a product breaks within the legal warranty period and the consumer chooses repair over replacement, the warranty will be extended by an additional twelve months. If a product cannot be repaired, the consumer will have the option of receiving a refurbished replacement instead.
Manufacturers and sellers will also be required to keep spare parts and necessary tools in stock. A national repair register will be created so consumers can easily find qualified repairers. A standardised European repair information form will also be introduced, which consumers can request from any repairer showing pricing, conditions and estimated repair time.
How long manufacturers must offer repairs
The length of time manufacturers must offer repairs varies by product type. For smartphones, spare parts and repair services must remain available for seven years. For washing machines, the obligation runs for ten years.
Why the change is being made
Throwing away repairable products generates 35 million tonnes of waste per year across the European Union. The Dutch government says the legislation will reduce that waste, cut the use of raw materials and help consumers save money by using their devices for longer.
Minister Beljaarts said: "Consumers will soon be able to save money by using their products for longer. The repair obligation creates a level playing field across the entire European Union when it comes to promoting sustainable consumption and the circular economy."
When it takes effect
The rule is expected to come into force on 31 July 2026. All EU member states must implement the directive by the same date. The list of covered products may be expanded in the future to include other commonly purchased electronics.
